FAQs
What are Rawah's product benefits?
Rawah’s products, including Vitamin C, Niacinamide, and Retinol serums, provide skin with hydration, radiance, and protection. They target signs of aging, uneven tones, and dryness.
Can I use Rawah’s products on sensitive skin?
Yes, Rawah’s serums are formulated to be gentle and effective for all skin types, including sensitive skin. However, it's always advisable to do a patch test before using new products.
How do I apply Rawah’s Vitamin C serum?
Apply a few drops of Vitamin C serum to a cleansed face and neck, gently massaging it in. Follow with your favorite moisturizer and sunscreen for best results.
What is the best way to use Niacinamide serum?
After cleansing, apply a few drops of Niacinamide serum to your face and neck. Gently massage and follow up with a moisturizer. Can be used both AM and PM.
When should I use Retinol serum?
Retinol serum should be applied at night after cleansing, as it can increase skin sensitivity to sunlight. Use sunscreen the following morning for protection.
Who can use Rawah's Vitamin C serum?
Rawah's Vitamin C serum is suitable for all skin types, especially those looking to brighten their complexion, reduce dark spots, and enhance their skin's glow.
Who is the Niacinamide serum suitable for?
The Niacinamide serum is ideal for individuals with oily or acne-prone skin, as it helps regulate sebum production, minimize pores, and improve skin texture.
Can I use Retinol serum with other skincare products?
Yes, but avoid mixing Retinol with products containing Vitamin C, as they can reduce each other's effectiveness. It’s best to use them at different times of the day.
What is Rawah’s return policy?
Rawah accepts returns on unused, unopened products within 7 days of delivery for valid reasons, such as receiving a damaged or incorrect product.
How can I initiate a return?
To initiate a return, contact us at [therawah1@gmail.com] with your order details and reason for return within 7 days of receiving your order.
Does Rawah offer refunds?
Yes, Rawah processes refunds for returned items once inspected. Refunds are issued to the original payment method. Please refer to ourReturn Policyfor more details.
Are Rawah's products cruelty-free?
Yes, all Rawah products are cruelty-free and not tested on animals. We prioritize ethical sourcing and production in all our formulations.
What payment methods does Rawah accept?
Rawah accepts various payment methods, including credit/debit cards, bank transfers, and online payment systems. Check our checkout page for available options.
How do I contact Rawah for customer support?
You can reach our customer support team at [therawah1@gmail.com] for any inquiries or issues regarding your order or products.
Is my personal information safe with Rawah?
Yes, Rawah prioritizes your privacy. We adhere to strict data protection policies and only collect necessary information for order processing, as outlined in our Privacy Policy.